About - Association Contacts The RMTAO is a not-for-profit organization that is governed by a volunteer Board of Directors who are members of the profession of massage therapy. The day-to-day operations of the Association are managed by a staff of three full time employee and one part-time employee.


Association Staff

The RMTAO staff is responsible for the day to day operations of the association.

Office Staff

Jill Haig, BSc (Hons), CAE
Interim Executive Director and CEO 
Director of Operations
E-mail: jill@rmtao.com 

Jill joined us in 2011 as the Education and Administration Planner, and currently oversees the day-to-day operations of the association and assists in developing strategy for the direction of the association. Originally from St. Catharines, Ontario, she graduated from the University of Waterloo in 2008 with a Bachelor of Science (Honours) in Biology with a specialization in Molecular Biology and Biotechnology.

Her previous work experience includes contract work with the Ontario Chiropractic Association where she oversaw the introduction of a new member database and electronic member interface. She also worked with a number of departments to analyze and revise their workflows.

Jill has pursued educational opportunities in e-Learning Program Development and Implementation at the University of Toronto. She has also recently received her Certified Association Executive designation through the Canadian Society of Association Executives.

Jill is passionate about developing strategies that will help move the profession of massage therapy in the right direction.

Laura Fixman, BAA (Hons)
Manager of Communications
E-mail: laura@rmtao.com 

With a passion for community outreach and member services, Laura Fixman joined the association in August 2014 as the Member Services Administrator. A graduate from the joint program at the University of Guelph-Humber in 2012 with a degree in Media Studies from the University of Guelph and a diploma in Journalism from Humber College, she brings with her a keen mind for communications and outreach.

Laura comes to us with member services experience from the Ontario Non-Profit Housing Association, where she assisted with the membership renewal campaign. She also has promotional and customer service experience from the profit sector, and is an active volunteer with various non-profit organizations.

Laura is excited to support the advancement of the RMT profession and provide our members with tools they need to grow in their practice.

Caitlin Ferguson BA (Hons), MA
Membership and Education Coordinator
E-mail: caitlin@rmtao.com

Caitlin joined the association in December of 2016. She graduated from the University of Guelph in 2014 with an Honours Bachelor of Arts in Anthropology and French, and from the University of Toronto in 2015 with a Master of Arts in Anthropology. Her main academic interests included studying the working conditions of employees of small businesses and the self-employed, and she brings with her an interest in helping others improve their professional life.

Apart from her academic experience, Caitlin also brings member service experience from the software industry. She is also an active volunteer with several arts organizations and other non-profits in the city.

Caitlin is keen to maintain her French language skills, and encourages any members who prefer to communicate with her in French to do so.